Waterloo Addiction Support: Local Services and Planning | Metamorphosis
Addiction & mental health care · Delhi, Ontario
Metamorphosis Centre for Change

Southwestern Ontario · Local guide

Waterloo: Local Addiction Support

Metamorphosis Centre for Change
Front entrance of Metamorphosis Centre for Change in Delhi, Ontario
Our centre in Delhi, Norfolk County, Ontario
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Finding addiction support from Waterloo

House of Friendship lists a Wednesday RAAM clinic at ShelterCare, 190 Weber Street North in Waterloo. This provides a local starting point for an addiction-care enquiry. The provider’s two published schedules currently give different closing and last walk-in times, so telephone confirmation is more useful than relying on a copied timetable. Other clinics in the same regional network operate on different days.

Start with the local service information below, then clarify the appointment or assessment you need. A directory entry does not confirm eligibility, availability or a booked place.

View House of Friendship RAAM at WRNPLC information

How Metamorphosis can help you plan your next step

Considering Metamorphosis from Waterloo? Our centre is in Delhi, Norfolk County. Explore our treatment programs, read about private medical detox costs and see what to expect at the centre. The guidance below helps you compare local support with a planned enquiry about care at Metamorphosis.

Local services: contact, location and access

Waterloo has a local RAAM clinic on Weber Street North. The hospital and residential withdrawal centre shown below are regional resources physically located in Kitchener.

Walk-in Rapid Access Addiction Medicine clinic

House of Friendship RAAM, ShelterCare, Waterloo

House of Friendship offers brief addiction assessment and support through its RAAM clinics, with discussion of treatment and follow-up options.

Address
190 Weber Street North, Waterloo, Ontario
House of Friendship RAAM team
519‑957‑5000
Hours
The provider lists Wednesday clinics. Its main schedule and location page disagree about the closing and last walk-in times; call 519‑957‑5000 to confirm the current window before travelling.
How to access
Initial appointments are walk-in; the provider says a formal referral is not required. Contact the team if you need help choosing a location or have questions about your health card. RAAM is not a residential detox admission.
Before you travel
Ask where to enter the RAAM clinic at ShelterCare and mention any step-free access or communication needs. A clinic enquiry is separate from a request for shelter accommodation.

Service details checked October 19, 2026. Sources: RAAM service and current weekly schedule · This clinic’s address and access information.

Hospital exterior at the Kitchener campus now called WRHN at Midtown, photographed in 2014
The Kitchener hospital now called WRHN @ Midtown, photographed in 2014 under its former Grand River Hospital name. This campus photo does not show the separate RAAM clinic at 850 King Street West or the withdrawal centre at 52 Glasgow Street. Follow current hospital signs for the Emergency Department.Photo: JustSomePics · Image source · CC BY-SA 4.0

Regional hospital emergency and mental-health care in Kitchener

Waterloo Regional Health Network, WRHN @ Midtown

WRHN @ Midtown provides hospital mental-health and addiction assessment through its Emergency Department. It is in Kitchener and is a regional resource for Waterloo residents as well.

Address
835 King Street West, Kitchener, Ontario
Hospital switchboard
519‑742‑3611
Hours
Emergency services operate 24 hours a day. Planned clinics have separate schedules.
How to access
Emergency mental-health assessment is accessed through the Emergency Department. Planned outpatient services have their own referral requirements; contact the service before attending.
Before you travel
Use the hospital’s current Emergency Department entrance instructions. The hospital describes emergency access on the second floor, A wing. The RAAM clinic at 850 King Street West and the withdrawal centre at 52 Glasgow Street are separate destinations.

Service details checked October 19, 2026. Sources: WRHN mental-health, emergency and withdrawal services · Current WRHN campus names, addresses and travel information.

Residential withdrawal-management screening and support in Kitchener

WRHN Withdrawal Management Centre

WRHN describes a residential withdrawal-management service for people aged 16 and older at its Glasgow Street location.

Address
52 Glasgow Street, Kitchener, Ontario N2G 2H1
Withdrawal-management reception and screening
519‑749‑4318
Hours
The residential centre is staffed 24 hours; call for screening and current admission arrangements.
How to access
People can contact the service directly for telephone screening. The team determines whether the service fits their circumstances and discusses next steps; a phone call does not reserve a bed.
Before you travel
Use 52 Glasgow Street, not the King Street hospital or RAAM clinic address. Ask the team what to bring and confirm arrival arrangements before travelling.

Service details checked October 19, 2026. Sources: WRHN withdrawal-management eligibility and screening · 52 Glasgow address and reception number.

These services are operated independently of Metamorphosis. Hours and intake arrangements can change; contact the provider before travelling. Map directions let you choose your starting point and travel method.

Frequently asked questions from Waterloo

Is the hospital shown on this page actually in Waterloo?

The photographed hospital is WRHN @ Midtown at 835 King Street West in Kitchener. It is included as a regional emergency and mental-health resource, not described as a Waterloo hospital. The Waterloo RAAM clinic is at 190 Weber Street North. WRHN’s Withdrawal Management Centre is another separate location, at 52 Glasgow Street in Kitchener, and uses telephone screening. The service cards identify which destination belongs to each kind of enquiry.

How can Metamorphosis help someone from Waterloo?

Our programs include residential treatment and medical detox at the Delhi centre, plus virtual and hybrid participation when suitable. The local providers above are independent services. Compare the assessed care you need, costs and funding, travel and follow-up before choosing a program.

Does this guide confirm a place in treatment?

No. A service listing or enquiry does not reserve a bed. Use the provider’s current access instructions; for Metamorphosis, complete the admissions process and confirm suitability, availability and arrival arrangements before travelling to Delhi.

Confirm the clinic window and plan the return trip

Call the RAAM team before arranging a Wednesday visit and ask for the current arrival window, entrance and any accessibility arrangements. If the day does not work, ask which other regional clinic is appropriate rather than assuming every location is open daily. A companion can help with transport if you want one; decide in advance whether they will wait, return later or join any discussion with your agreement.

Official Waterloo municipal website for local community and practical service information.

Compare the service and its funding

Ask each provider which service is being proposed, what is funded or included, and what you would pay separately. Read our public funding and OHIP questions before comparing it with a private quote. Do not assume a health card covers a private program fee.

Keep school, work and health arrangements separate

If you are balancing appointments with classes, work or caregiving, make a practical list of what needs covering and who needs to know. Ask the treating provider about documentation for an absence and how private health information is handled. You can ask a school or employer what their process requires without assuming that a particular service supplies a letter or that leave is automatically approved.

Plan continuity before travelling to Delhi

A Metamorphosis admission would be at the facility in Delhi, not at the Waterloo clinic. Ask admissions which assessments are needed, what the fees include and when travel can be confirmed. Keep any existing Waterloo care contact informed with your permission. Before returning, agree who you will call for local follow-up and what information the receiving provider needs. A list of services is useful, but a named contact and a confirmed next step make the plan easier to use.

Considering Metamorphosis from Waterloo

Metamorphosis Centre for Change is at 725 Gibralter St, Delhi, Norfolk County, Ontario N4B 3C7. Our admissions team can explain the available program options, the information needed for assessment and the practical arrangements for coming to the centre. Learn about Metamorphosis and our approach before deciding which questions matter most to you.

Understand the program you are considering

Our Inpatient Residential Program involves living at the Delhi centre while taking part in structured treatment. Private medical detox addresses a different stage of care; ask how assessment determines the appropriate next step. If you are exploring care around home or work commitments, read about our virtual outpatient program and Hybrid Program. The team must confirm suitability and current availability for your situation.

Get clear answers about costs and admission

Our guide to private medical detox costs and inclusions explains questions to bring to admissions. For any program, request a written quote identifying the proposed length of stay or participation, what is included and any separate fees. Discuss payment and financing options before making arrangements. Review the admission and arrival process; an enquiry does not reserve a bed or confirm admission.

Prepare for time away and support afterward

Use our packing checklist and confirm pickup and arrival arrangements before travelling to Delhi. Loved ones can explore our Family Support Program and ask about participation and consent. Discuss Continuation of Care alongside any local appointments you already have, so you know which team to contact and what follow-up has actually been arranged.

The local services on this page operate independently of Metamorphosis and have their own intake processes. Contact each provider directly about its services; our admissions team can answer questions about care at our Delhi centre.

Sources and service checks

Provider and municipal information checked 2026-10-19. Use live provider information for current opening hours, intake and availability.

For an emergency, call 911 or go to the nearest emergency department. A planned appointment or enquiry is not emergency care.

Our Programs

Mental health and addiction support

All programs
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Private medical detox

Medical withdrawal management at our Delhi centre. Discuss assessment, care and availability.

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Interventions

Explore support for families considering an intervention and a conversation about treatment.

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Aftercare for Life

Ask about support after treatment, what is included and the eligibility for your program.

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Continuation of Care

Plan follow-up contact and ongoing support as you return to everyday life.

Learn more
A physician discussing a treatment plan with a patient

Opioid Addiction Therapy

Discuss the available treatment options and an individual assessment with the clinical team.

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Outpatient VIOP program

Participate in scheduled therapy, counselling and skills groups online when virtual care is appropriate.

Learn more
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Inpatient Residential Program

Live at the centre while participating in therapy, daily groups and a structured recovery program.

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Hybrid Program

Combine a residential stay at our Delhi centre with scheduled online treatment in a 4, 6 or 8-week plan, as available and assessed; confirm each phase with admissions.

Learn more

Financing Options

Ask admissions about current third-party financing options for paid treatment and how to contact the provider. Confirm availability and approval before relying on financing for admission.

Eligibility, approval, interest rates, fees and repayment terms are set by the financing provider. Review the repayment schedule and total borrowing cost before agreeing.

Begin with a conversation.

Whether you’re seeking support for yourself or someone you care about, start with the information you need to make a decision.

Speak with Metamorphosis

Call to discuss assessment, availability, fees, and your next steps. You can also request the information package using the form.

Start with the questions that matter to you

  • Which program could fit my needs?
  • What does the assessment involve?
  • What are the costs and what is included?
  • What should I arrange before arriving?

Ask our intake coordinator about programs, availability and next steps. An enquiry does not reserve a bed or confirm admission.

Metamorphosis provides one complimentary one-way pickup to the centre for a client purchasing a qualifying treatment package. This benefit does not apply to standalone medical detox admissions.

Pickup can be arranged from the client’s home or from Toronto Pearson International Airport, Billy Bishop Toronto City Airport, John C. Munro Hamilton International Airport or London International Airport. Pickup is available 24 hours a day, seven days a week, when arranged and confirmed in advance by admissions after the required 20% deposit has been paid.

Pickup is subject to confirmation by our clinical team that the person can travel safely. Our driver cannot transport someone who is severely intoxicated or requires emergency medical care.

Please speak with our nursing team before pickup for individual guidance. For a medical emergency, call 911.

Transportation home is available at an additional cost and is not included in the program fee.

Have Questions?

About getting the right help?

Ask about a program, request a callback or include a preferred tour date in the same enquiry.

Provide a phone number or email address so we can reply.

A tour request is optional and does not confirm admission or reserve a bed. Admissions will contact you to confirm the visit. Tours: Monday–Saturday, 11:00 AM–4:00 PM Eastern Time.

Preferred contact
Who is this enquiry for?
Please keep this to general questions. Discuss private medical details directly with the team.

An enquiry does not reserve a bed or confirm admission.

This form is not monitored for emergencies. Call 911 or go to your nearest emergency department if you need emergency help.

Thank you for getting in touch.

Your enquiry has been received. Admissions will contact you using the details you provided.

Download the information and pricing guide, client daily schedule and packing checklist using the buttons above. Confirm the program, room, duration, current total and included services with admissions before booking.

An enquiry does not confirm admission or reserve a place. For immediate assistance, call 1‑833‑472‑7272.

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