Your Journey at Metamorphosis Centre for Change
From the First Conversation to Continued Support
Knowing what happens next can make it easier to ask for help. Our four-step journey explains the main stages of care: pre-admission, intake, treatment and ongoing support.
These are stages in a care journey, not a four-week package or a promise that everyone follows the same timetable. The program, length of stay and services you receive depend on your assessment and the plan agreed with the team.
Step 1: Pre-Admission
Start with a Conversation
Call 1‑833‑472‑7272 to speak with admissions. You can make the first enquiry yourself or ask a loved one to help. The team will listen to what you are looking for, explain the available programs and discuss the next assessment steps.
Pre-admission is also your opportunity to ask questions. Discuss program suitability, any medical review needed, current availability and whether another service may be more appropriate. An enquiry does not reserve a place or confirm admission.
Prepare for Your Arrival
Once your admission arrangements are confirmed, make sure you have:
- Your agreed program, arrival date and check-in instructions.
- A written outline of fees, inclusions and payment arrangements.
- Instructions about prescriptions and any documents requested by the team.
- A plan for travel and any agreed pickup arrangements.
- The packing checklist and answers to any questions about belongings.
Keep your health card, photo identification, benefits information and current medication list accessible. Ask admissions which documents apply to your circumstances.
Step 2: Intake and Settling In
A Welcome at Our Delhi Centre
For an in-person admission, you will arrive at 725 Gibralter St, Delhi, Norfolk County, Ontario N4B 3C7. The team will guide you through the intake paperwork, relevant health assessment and orientation to the centre.
Ask about current health screening requirements before travelling. A support person can usually remain until the end of intake if you would like them there; confirm the arrangements with admissions. If you are running late, call 705‑429‑3870, extension 1.
Intake is a chance to discuss immediate needs, meet the people involved in your care and understand the daily routine. If medical detox is part of your plan, the clinical team will explain the assessment and care arrangements for that stage.
If Your Program Is Online
For virtual treatment, confirm the intake appointment, online platform and joining instructions. Ask what equipment and private space you need, and who to contact if you cannot connect.
Step 3: Your Treatment Program
Our education resources cover substance use, behavioural addiction and gambling addiction. These can help you prepare questions; your assessment and agreed care plan determine which services are appropriate.
Build a Plan Around Your Needs
Your treatment plan brings together the services agreed for your program. In residential care, this includes a structured routine with individual therapy, daily group work and opportunities to develop practical recovery skills. Discuss family involvement, wellness activities and any medical appointments with your team.
You will have opportunities to talk about your goals, the challenges you face and how the plan is working. Ask for your current timetable and how individual appointments are arranged. Session frequency and included services should be clear before you begin.
Understand the Program You Have Chosen
- Inpatient Residential Program: treatment while living at the centre, with 4, 6 or 8-week options (28, 42 or 56 days) discussed according to your needs and availability.
- Virtual outpatient program: scheduled treatment online in 4, 6 or 8-week formats, subject to availability and assessment, when remote participation is appropriate.
- Hybrid Program: a 4, 6 or 8-week plan combining residential and online phases, subject to availability and assessment. Confirm the duration of each phase with admissions.
- Medical detox: an assessment-led withdrawal management service, where clinically appropriate, with a 5-day minimum and medically assessed extensions if necessary.
These services have different admission requirements and costs. Confirm your specific pathway rather than assuming every service is included in one booking.
Step 4: Completing Treatment and Continuing Care
Prepare for Everyday Life
Before your program ends, work with the team on a plan for the transition home or to your next stage of care. Discuss daily routines, support at home, medical appointments and who to contact if circumstances change.
Confirm your first follow-up appointment and how any prescriptions or referrals will be managed. Ask for clear contact details and a written summary of the support included in your plan.
Stay Connected
Aftercare for Life offers weekly online groups and an ongoing recovery community. Continuation of Care describes weekly counsellor check-ins during the first two months after treatment, followed by regular contact through the remainder of the two-year period included in applicable purchased treatment packages. Confirm your eligibility and joining arrangements before leaving.
Loved ones can also explore the Family Support Program. Individual counselling, family services and other appointments may have separate arrangements or fees; ask what applies to your program.
Completing treatment is a milestone, and support needs can change afterward. Speak with your care team if you need a review or additional help.
Ask About Your First Step
You do not have to choose a program before contacting us. Admissions can explain the options and what information is needed to assess suitability.
Use the enquiry form to request help choosing a program. The information and pricing download available after a successful form submission covers detox, inpatient and online programs. The separate email attachment covers medical detox only; request a written quote for the care you are considering.
Common Questions
Does the four-step journey take four weeks?
No. The four steps describe stages of care. The duration depends on your selected program and individual plan. Residential, hybrid, virtual and detox services have different arrangements.
Do I need detox before starting residential treatment?
Not everyone does. The clinical assessment determines whether withdrawal management or another medical service is needed before, or as part of, your treatment pathway.
Can my family take part?
Family members can help with general enquiries and preparation. Their involvement in treatment depends on your preferences, consent and the program’s arrangements. The Family Support Program also provides options for loved ones to seek support themselves.
What happens after my stay ends?
You and the team will discuss ongoing support before discharge. Confirm your eligibility for aftercare groups and follow-up check-ins, as well as any medical appointments, community referrals or separately arranged counselling.
Can I visit before deciding?
You can request an in-person tour using the Book A Tour button. The team will confirm availability and arrangements. A tour request does not confirm admission or reserve accommodation.
About this care journey
Program information checked October 18, 2026 against Metamorphosis’s published care journey and current program descriptions. The team will confirm your assessment, timetable, fees and inclusions.
Our Programs
Mental health and addiction support
Financing Options
Ask admissions about current third-party financing options for paid treatment and how to contact the provider. Confirm availability and approval before relying on financing for admission.
Eligibility, approval, interest rates, fees and repayment terms are set by the financing provider. Review the repayment schedule and total borrowing cost before agreeing.
Begin with a conversation.
Whether you’re seeking support for yourself or someone you care about, start with the information you need to make a decision.
Speak with Metamorphosis
Call to discuss assessment, availability, fees, and your next steps. You can also request the information package using the form.
Start with the questions that matter to you
- Which program could fit my needs?
- What does the assessment involve?
- What are the costs and what is included?
- What should I arrange before arriving?
Ask our intake coordinator about programs, availability and next steps. An enquiry does not reserve a bed or confirm admission.
Have Questions?
About getting the right help?
Ask about a program, request a callback or include a preferred tour date in the same enquiry.
Thank you for getting in touch.
Your enquiry has been received. Admissions will contact you using the details you provided.
Download the information and pricing guide, client daily schedule and packing checklist using the buttons above. Confirm the program, room, duration, current total and included services with admissions before booking.
An enquiry does not confirm admission or reserve a place. For immediate assistance, call 1‑833‑472‑7272.