What to expect when you arrive for residential treatment
Arriving at a treatment centre can bring plenty of questions. This guide explains the practical steps at Metamorphosis Centre for Change in Delhi: preparing for arrival, completing intake, settling into the centre and planning for the next stage of care.
If you have not arranged admission yet, start with Our Admissions Process. You can also ask questions or request a visit before making arrangements.
Before leaving home
Confirm your arrival date and time with the team, along with transport, room arrangements and any medication instructions. Use the current packing checklist and keep your health card, photo identification, benefits card if held and medication information easy to reach.
Arrange coverage for work, pets, dependants and essential household responsibilities. If a family member or friend is bringing you, agree on their return-home arrangements too.
Travel to 725 Gibralter St, Delhi, Norfolk County, Ontario N4B 3C7. The location page includes the map and directions. If your arrival time changes, call 705‑429‑3870, extension 1.
Medical intake and settling into your room
Our team welcomes you, helps with paperwork and guides you through your medical intake assessment with our nurse and doctor. A support person may remain through intake if you would like them there, subject to arrangements with the team. The full arrival FAQ below explains the assessment, urine screen, belongings check and orientation.
Detox is not an automatic first step for every residential client. The nurse and doctor determine whether you need it during medical intake. If detox is needed, its estimated duration may change as your vital signs, withdrawal symptoms and medical stability are assessed. Read how detox duration is determined.
We help you settle into the appropriate detox area or residential room. Private and semi-private arrangements depend on availability and clinical assessment. Photos in our facility gallery show the current setting; they do not reserve the room pictured.
Getting familiar with daily life at the centre
You will be introduced to staff and the community and learn about the centre’s routines. Residential care brings together therapy, counselling, groups, meals and personal time within your agreed program. Ask about your timetable, individual appointments and where to go if you have a question.
Discuss accessibility, participation needs and current outside care with the team so arrangements can be considered. The Inpatient Residential Program page explains the program’s features.
Staying connected with loved ones
Sunday visiting hours are 1:15–4:15 p.m. A visitor request must be submitted by the client, with approval communicated to the client before the visit. Confirm arrangements before anyone travels. A support person staying for intake is different from an overnight guest stay.
Family participation and information-sharing depend on consent and the service arrangements. Explore the Family Support Program separately from visiting arrangements, and review the phone and laptop arrangements when planning how to keep in touch.
Preparing for the next stage of care
Before leaving, confirm your return travel, the next care appointment, any prescription responsibilities and how relevant information will be shared. Keep contact details and appointment information somewhere you can find them after returning home.
Discuss Aftercare for Life and Continuation of Care, including eligibility, access, contact arrangements and any separate fees for your program. Knowing that a service is available does not mean an appointment has been booked.
Frequently asked questions
What happens when you check into a rehab centre?
When you arrive at Metamorphosis Centre for Change, our team welcomes you and helps you complete your admission paperwork. A family member, loved one or friend may stay with you until intake is complete if you would like their support, subject to arrangements with our team.
You will receive a medical intake assessment with our nurse and doctor. This includes reviewing your medical history, medications and substance use, checking your vital signs and assessing any withdrawal symptoms. Our nurse and doctor determine whether detox is needed and provide an initial estimate of its duration based on your assessment. Intake also includes a urine screen and a routine belongings check by a counsellor.
Following your assessment, our team helps you settle into the appropriate detox area or residential room. We introduce you to staff and the community, explain the daily routines and help you understand the next steps in your care. You will have an opportunity to ask questions as you settle in.
For more information, see our arrival and inpatient process and what-to-bring checklist.
Can I request a private room or discuss access and dietary needs?
Private and semi-private rooms are subject to availability. Discuss room preferences, access needs, food allergies and dietary requirements before booking, and ask what can be accommodated. Confirm the specific arrangements instead of assuming a request guarantees them. See the current facility gallery.
Can a loved one visit during my stay?
Sunday visiting hours are 1:15–4:15 p.m. A visitor request must be submitted by the client and approved by the team; approval is communicated to the client. Confirm arrangements before travelling. These visiting arrangements do not include an overnight guest stay.
A support person may also stay through intake as explained in what happens when you arrive. Ask about the Family Support Program separately from visitor arrangements.
Our Programs
Mental health and addiction support
Financing Options
Ask admissions about current third-party financing options for paid treatment and how to contact the provider. Confirm availability and approval before relying on financing for admission.
Eligibility, approval, interest rates, fees and repayment terms are set by the financing provider. Review the repayment schedule and total borrowing cost before agreeing.
Begin with a conversation.
Whether you’re seeking support for yourself or someone you care about, start with the information you need to make a decision.
Speak with Metamorphosis
Call to discuss assessment, availability, fees, and your next steps. You can also read the Program Guide and Pricing without submitting a form.
Start with the questions that matter to you
- Which program could fit my needs?
- What does the assessment involve?
- What are the costs and what is included?
- What should I arrange before arriving?
Ask our intake coordinator about programs, availability and next steps. An enquiry does not reserve a bed or confirm admission.
Have Questions?
About getting the right help?
Ask about a program, request a callback or include a preferred tour date in the same enquiry.
Honouring the Fr. Theodore Mirkopoulos Foundation
Generosity That Makes Care Possible
Our detox wing would not have been possible without the extraordinary generosity and enduring support of the Fr. Theodore Mirkopoulos Foundation.
On behalf of our clients, their families and the entire Metamorphosis Centre for Change team, we extend our heartfelt thanks. The Foundation’s contribution has helped create a welcoming space where people can take their first steps toward recovery with compassion, dignity and care.
This dedication honours that generosity and expresses our lasting gratitude for helping make this care possible for the individuals and families we serve.
Dedication Opportunities
A dedication can honour a loved one or recognize the generosity of an individual, family, foundation or business.
If you would like to explore supporting Metamorphosis Centre for Change through a wing dedication or naming opportunity, we welcome a conversation. Please contact our team to discuss your wishes and how your support could contribute to the care we provide.