Ontario’s # 1 mental health and addiction facility
Privacy Policy
Effective Date: March 29, 2025
Welcome to Metamorphosis Centre (“we”, “our”, “us”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.metamorphosiscentre.com/ (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
When you contact us, request information, book an appointment, or sign up for our newsletter, we may collect:
•Your name
•Email address
•Phone number
•Any details shared in a contact form or consultation request
•Preferences related to our services
b. Automatically Collected Information
We may also collect non-identifiable data automatically when you visit our Site, such as:
•IP address
•Browser type and version
•Device type
•Pages visited
•Time and date of visit
•Referring website
•General geographic location
This helps us analyze user behavior and improve the performance of our Site.
2. How We Use Your Information
We may use your information to:
•Respond to inquiries and provide customer support
•Schedule and confirm appointments
•Send you newsletters, promotions, and updates (with your consent)
•Improve our website and services
•Ensure website security and compliance with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it only with:
•Trusted service providers who help us operate the website, booking platform, or email communication tools
•Legal authorities when required by law
•Payment processors, if applicable, using secure systems
All third parties are bound by confidentiality obligations and are required to safeguard your data.
4. Cookies and Tracking
We use cookies and similar tracking technologies to:
•Understand how users navigate our Site
•Personalize content and offers
•Improve overall user experience
You can disable cookies via your browser settings, though doing so may impact your experience on our website.
5. Data Security
We follow industry-standard practices to protect your personal information from unauthorized access, misuse, or disclosure. However, no system can be completely secure, and users should always take precautions when submitting sensitive information online.
6. Your Rights
You may:
•Request access to your personal data
•Correct or update inaccurate information
•Request deletion of your data
•Unsubscribe from marketing communications at any time
To make such a request, please contact us using the details below.
7. External Links
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any external sites you visit.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If we become aware of such data collection, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of the Site after such changes constitutes acceptance.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Metamorphosis Centre
📍 135 32nd St N, Wasaga Beach, ON L9Z 2C4, Canada
📞 Phone: 1-705-429-3870
📧 Email: Frank@metamorphosiscentre.ca
🌐 Website: https://www.metamorphosiscentre.com